Contact intelligence
Know what they care about before you say a word.
Every text, call and public mention becomes a living profile of the person on the other end: how warm things are, when they’ll answer, what they told you last month and how they like to be spoken to. It is the most emotionally intelligent follow-up your clients will ever get.
Who they are
Role, family, big moments and what they've told you, each with where it came from.
What they care about
Interests, goals and the exact words they use, so you can speak their language.
When they'll answer
Their best hours to reach out, how fast they reply and whether they keep plans.
How to talk to them
Lead with the number or the story? It learns their style and tells you how to open.
Elena Marsh
Founder, Marsh & Field Interiors · Austin, TX
Warmth
+18 in 30 daysHot
Elena answers fast, asks about your plans and says yes to meeting up. The tone is warm but brief, so keep your texts short.
Why this score
- +12Reply speed Replies in about 6 min (you: 9 min)
- +10Answers you Answered 41 of your last 42 texts
- +6Curiosity Asks you questions in 1 of 5 texts
- +4Momentum Talking more this month
- −3Reaches out Starts 31% of your conversations
- −2Enthusiasm Short, matter-of-fact tone
Best time to reach her
Most often Tue afternoons
Next good window: Mon 4 PM
Busiest: Tue 4 to 6 PM
From when she texts first or replies, across 318 messages.
How she responds
Reply speed
About 6 min for her, 9 min for you.
Effort
Balanced
Keeps plans
Messages per day
What you know about Elena
0 things learnedHer story
Just signed a lease on a second studio in South Congress.
Her daughter starts kindergarten this fall.
What she wants
Wants a clear number before any call, not a deck.
Planning to hire a project manager by January.
What she's into
Training for a half marathon in February.
Birthday is November 12.
Cares about
Her words
Communication style
How to talk to Elena Marsh
Do: Open with a two-line summary and a clear next step.
Avoid: Long voice notes or a feature list.
Before you reach out
Public profile: interior design studio, 9 years in business, featured in a local design roundup this spring.
Bring up
- Congrats on the second studio opening
- Her spring feature on adaptive reuse projects
Ask her
- What would make January's hire a win?
- How are you splitting time between the two studios?
Be careful about
- She has asked twice for fewer calls. Lead with a text.
- Don't pitch before she's seen the number.
How it's been going
- Jul 8Added to your contacts.
- Aug 2First warmth score: 61.
- Sep 14Mentioned her daughter's first day. Reminder set.
- Oct 9Call notes saved: hiring a PM by January.
- Oct 21Warmth up 18, to 86.
Example profile. The person, numbers and quotes are illustrative. Wow Convos learns from conversations you already have, calls are only analyzed with permission, and you can review or delete anything it learns.
Try it on yourself
Don’t take our word for it. Text it.
Tap the button, hit send, and Wow takes it from there. It gets to know your business the way your best rep would, then sends you a personal read on where your leads slip.
Texts back in seconds
Short, human texts with real cadence, tapbacks and all.
Reads the room
Funny when you are, focused when you're slammed, kind when it's a hard day.
Ends with your Wow read
A personal page on your business, built from what you told it, with a plan to fix the leaks.
By texting Wow Convos you agree to receive messages about your request, including automated messages. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out. Replies are written with AI help, and we only text you back.
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iMessage
Hey Wow! I saw the site and want to see what you can do 👋 [code 1000]
Hey hey, you found me 👋
I'm Wow. What should I call you?
Text STOP anytime and I'll stop.
Jordan. I run a small agency
Jordan!! Love that
Real question though
When a lead comes in at 9pm, who texts them first?
honestly? nobody until morning 😅
Ha, you and almost everyone I talk to
Two more questions and I'll send you a quick read on where your leads slip
Delivered
What happens after you hit send
How it works
There's more to it
Blue bubble texts
Real iMessages from your own number
Voice Studio
Every text sounds like you wrote it
Talk tracks
Know what to say next, every time
Meeting prep
Walk in knowing them
Rehearsal
Know how they'll hear it first
Birthday reconnect
One birthday, a relationship back
Face readSoon
See how they like to be talked to
Wow Convos. The most emotionally intelligent communication tool and system in the world.